Help & Troubleshooting
Home Self Service Direct Cool(DC)
Question : How to find the model name and the serial number of your Haier refrigerator and freezer

Answer :

 

The Haier serial number is a total 20 of numbers and letters. It is this long as it tells us lots of information about the item you have just purchased. It is important that you copy it very carefully.

On some Haier appliances the serial number is only 9 numbers long.

 

An example of a 20 digit serial number is CE0HR0E0600CP9BP0001

Any character I or O is always a number, so I is a 1 (one) and the O is always a 0 (zero).

 

Where can I find the serial number ?

The serial number is usually located on the label and the bar code. Please refer to the following pages for specific location of the data plate on your machine.

If you cannot find or read the label or the serial number please contact the help desk who will be happy to help.

 

I can’t read the data plate because it is damaged

On fridges and freezers there is another set of serial numbers on the back of each machine, usually located top left of the machine. You will need to gain access to the back of the machine.

Please be very careful as the tall fridges may topple over if not moved carefully. We strongly suggest you get assistance with moving washing machines and tall fridges and freezers.

Take care not to strain, trap or cut power cables and water connections when gaining access to the back of the machine. Take extra care when putting them back not to trap, cut, kink or strain the cables, pipes or squash your fingers.

Take care to position fridges and freezers so that there is adequate ventilation around them and no part of the fridge or freezer touches the walls or you will get unwanted noises were parts of the fridge / freezer vibrates and touches the walls.

 

 

Fridges, Freezer and Fridge – Freezers

Fridges, freezers and fridge freezers typically have the label on the  side of the fridge compartment and the bar code at the bottom of the back

 

 

 

 

 

Chest Freezers

Chest Freezers usually have the model and serial number on a label located at the top on the back of the freezer . There is usually a bar code. If you have a bar code reader you can use this to read the serial number.

 

Wine Cellar and Wine Coolers

The data label on Wine Cellar and Wine Coolers is on the back near the top of the cabinet. There is usually a bar code under the numbers. If you have a bar code reader you can use this to read the serial number.

Please take care when moving the wine coolers especially if full of bottles.

 

 

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