Help & Troubleshooting
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Question: Drain failure, display E1 and beeps

Answer:

Reason 1: The drain hose put too high. Water could not be drained out or drained too slowly.

Solution 1: Put  the drain hose in a right position according to following picture. Open and close the top lid once. The washer will work again.

Reason 2: Is the drain hose blocked or pressed?

Solution 2: Clean the foreign material. Release the drain hose.

Open and close the top lid once. The washer will work again.

 

Reason 3: Is the drain hose extended too long?

Solution 3: The proper length of drain hose is less than 3m.

(The original hose plus the extended hose) . Please adjust the

length of drain hose.

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