Help & Troubleshooting
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Question: There is abnormal sound inside the machine.

Answer:

Reason 1: The machine is slanting.

Solution 1: Adjust the machine to be even.
Reason 2: The laundries put slantingly in spinning.

Solution 2: Reorder the laundries and close the top lid.

Reason 3: There any foreign materials.

Solution 3: Remove the foreign materials.

 

Reason 4: Is the Filter fall off?

Solution 4: Please install the filter.

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