Help & Troubleshooting
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Question: There are some water leak on the floor

Answer:

Reason 1: Connection between water inlet hose and washing machine, or connection between water inlet hose and water faucet are not connect well.

Solution 1: Please check if the connection are not connected well. And connect the inlet hose again.

Reason 2: Water level is too high.

Solution 2: If you wash a small amount of laundry at a high water level, the water maybe splash from inner tub and flow on the floor. Please lower the water level.

 

Reason 3: Use high bubble or too much washing powder.

Solution 3: Reduce the dosage of washing powder.

 

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