Help & Troubleshooting
Home Service & Support Help & Troubleshooting

Question: Strong vibration while spinning

Answer:

 Reason 1.transportation bolts have not been removed before use.

Solution 1.Remove all transportation bolts.(Note There are normally 4 bolts, but some models have only 3 bolt)

 

1.Remove the back cover.

2.Remove all the transportation bolts on the rear side and take out the synthetic stabilisers from within the machine.

3.Replace the back cover.

4.Fill the holes left by the bolts with blanking plugs.

 

Note:

1.When you replace the back cover, the convexity must face to outside, and you have to insert the back cover from the two gaps as shown in fig. 5.

2.Keep the transportation bolts and synthetic stabilisers in a safe place for later use.

 

 

Reason 2.Washing machine is located on an uneven surface or is not level.

Solution 2.Adjust the feet to make level.

 

Reason 3.Machine load is over the rated capacity.

Solution 3.Reduce amount of laundry in the drum.

 

Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

SUBMIT
Product guide

Need your product manual or software? You can find them here!
Repair request registration

One step, our door-to-door service standby.

Careline


Mon - Sat (9:00am - 6:00pm)

1-800-10-9999-999 (PLDT)

1-800-8-9999-999 (Globe)

(02) 883-9999 (Metro Manila)

Hotlines

Contact us


Submit a question to our support team

Start now