Help & Troubleshooting
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Question: The door can not be opened.

Answer:

The safety door lock of machine is activated. Power off the machine and wait around 3 minutes and the door will automatically unlock, then the door can be opened.
If there is some water inside the machine please select "spin /drain" function and start to let the water go out of machine. Then power off the machine and wait around 3 minutes. The door can be opened.

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