Help & Troubleshooting
Home Service & Support Help & Troubleshooting

Question: No sound connected with PC


Step1:Check whether connect the audio cable from PC.

Reason:VGA cable only carries video and picture information, no audio information.

Solution:Connect audio cable from PC

Step2: You need to select “PC” using the source button on you remote.

Reason:Select the correct source

Solution:Select the PC source, alternatively connect your TV using a HDMI cable if your PC has a HDMI connector, HDMI can transport digital video and digital audio together.


Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

Product guide

Need your product manual or software? You can find them here!
Repair request registration

One step, our door-to-door service standby.


Mon - Sat (9:00am - 6:00pm)

1-800-10-9999-999 (PLDT)

1-800-8-9999-999 (Globe)

(02) 883-9999 (Metro Manila)


Contact us

Submit a question to our support team

Start now