The safety door lock of machine is activated. Power off the machine and wait around 3 minutes and the door will automatically unlock, then the door can be opened.
If there is some water inside the machine please select "spin /drain" function and start to let the water go out of machine. Then power off the machine and wait around 3 minutes. The door can be opened.
Universal Access Number:
(042) 1111 42437 (Haier)
Service Time:9:30am-6:30pm (From Monday to Sunday)