Help & Troubleshooting
Home Service & Support Help & Troubleshooting

Question: Foods defrosting.

Answer:

Problem:

Foods defrosting.

 

Possible Causes :

1.Door/lid left open.

2.Too frequent or too long door/lid openings.

3.Temperature control OFF or Min or 0 positions.

4.Freezer is unplugged.

 

What To Do:

1.Check to see if package is holding door/lid open.

2.Closed the door or reduce the times of opening the door.

3.Move the control to a temperature setting.

4.Push the plug completely into the outlet.

Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

SUBMIT
Product guide

Need your product manual or software? You can find them here!
Repair request registration

One step,our door to door service standby.

DR. FIDO Live Chat


Your online customer care expert. Get your queries answered instantly.

9.00 AM to 9.00 PM
(Monday to Saturday)

Ask a question


Submit a question to our support team

Start now

Toll Free Hotline Number


0333 003 8122

0344 561 1234

Contact us


Submit a question to our support team

Start now

Hotline


0333 003 8122

0344 561 1234

European Hotlines