Help & Troubleshooting
Home Service & Support Help & Troubleshooting

Question: Why is the green lamp(light) off, although there is freezing inside?

Answer:

The green lamp is the indicator of the power, when the lamp is off, maybe:

1.The power is off. Please check the power, if the power supply is ok, please call a service.

2. The lamp is failure. In this case, most of the freezers run normally, only need to replace a lamp.

Notice: If you find the lamp is off, please check if the freezer is running normally, because for some freezers, if the green lamp is failure, the freezer is off.

Related Models:
BD-103RAA,BD-429RAA,BD-66GAA,BD-143RAA,BD-203RAA,BD-379RAA,BD-319RAA
Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

SUBMIT
Product guide

Need your product manual or software? You can find them here!
Repair request registration

One step,our door to door service standby.

DR. FIDO Live Chat


Your online customer care expert. Get your queries answered instantly.

9.00 AM to 9.00 PM
(Monday to Saturday)

Ask a question


Submit a question to our support team

Start now

Toll Free Hotline Number


0333 003 8122

0344 561 1234

Contact us


Submit a question to our support team

Start now

Hotline


0333 003 8122

0344 561 1234

European Hotlines