Help & Troubleshooting
Question : What should I do if I lose the remote control

Answer :

1. Press the Emergency Button, can hear the buzzer make a  “Pi” sound, in this condition, the unit will choose appropriate mode automatically. The same to AUTO mode.

2. Press the Emergency Button and keep 5 seconds, until the buzzer  sound two times. In this condition, the unit running at cooling mode with high fan speed. 

3. Above, these are only temporary measures. If above steps could not solve your problem, please call for service.

Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

Product guide

Need your product manual or software? You can find them here!
Service request registration

One step,our door to door service standby.

DR. FIDO Live Chat

Your online customer care expert. Get your queries answered instantly.

9.00 AM to 9.00 PM
(Monday to Saturday)

Email us

Send email now

Ask a question

Submit a question to our support team

Start now

Toll Free Hotline Number