1. If the indoor evaporator get frozen or ice in cooling mode, this may be caused by gas less charge or indoor sensor fault, please call for our aftersale service.
2. If the outdoor condenser get frozen in heating mode, this is normal and the unit will defrost automatically.
Universal Access Number:
(042) 1111 42437 (Haier)
Service Time:9:30am-6:30pm (From Monday to Sunday)