Home Service & Support Warranty Declaration

CERTIFICATE OF WARRANTY

This is your personal warranty from Haier & Al Jabr Saudi Electronics Co. And the authorized Haier distributor and dealer. It applies only to you as the original purchaser and is not transferable. This warranty applies, subject to the terms and conditions listed in this Service Policy and Warranty, to below selected Haier appliances, only, when such appliance is installed for household use and not for commercial use.

REFRIGERATOR

(i)        2 years full warranty: Parts warranty & free onsite technical service fee

(ii)      5 years for non-inverter compressor only. Transportation, service & gas refilling will be charged after 2 years warranty period expired.

(iii)     10 years for inverter compressor models HRF-618 & HRF-550 only. Transportation, service & gas refilling will be charged after 2 years warranty period expired

(iv)    No warranty on accessories i.e. shelf, tray, guard-bottle, handle & etc.

FREEZER

(i)        2 Year: parts warranty & free onsite technical service fee

(ii)      5 years for compressor only. Transportation, service & gas refilling will be charged after 2 years warranty period expired.

(iii)     No warranty on accessories i.e. shelf, tray, handle & etc.

WASHING MACHINE all types

(i)        2 years part warranty & free onsite technical service fee.

DRYER

(i)        2 year: parts warranty & free onsite technical service fee

(ii)      No warranty on accessories i.e. filter.

ROOM AIR CONDITIONER

Wall Mount & Window type

(i)        2 years parts warranty & free onsite technical service fee

(ii)      5 years (non- inverter) compressor & 10 years (inverter) on manufacturing defects. Transportation, service & gas refilling will be charged after 2 years warranty period expired. Cleaning filters or washing indoor or outdoor unit at a cost.

(iii)        No warranty on accessories, i.e. remote control, holder, battery & etc.

MICROWAVE OVEN

(i)        2 Year: parts warranty

(ii)      No warranty on accessories i.e., glass plate etc.

(iii)     In-home service is not available

TV

(i)        2 Year: parts warranty

(ii)      No warranty for Broken screen

(iii)     No warranty on accessories i.e remote controller

 

Terms & Conditions:

 

1.       Warranty will be void if damage of the exterior or interior finish as a result of any of the below:

 

a.       Use with inadequate or defective house wiring or improper voltage; or circuit breakers; or improper connection to electrical service; or defective external antenna.

 

b.       Use with inadequate or defective plumbing, water supply, or water pressure.

 

c.       Warranty only covers defective parts. Damages due to shipping, negligence, accident, misuse, alteration, tampering are not covered. If products become subject to the above, the warranty stated herein is voided and transportation, service & gas refilling will be charged.

 

d.       Non-compliance with local building, plumbing or electrical codes.

 

e.       Set tampered with; altered in anyway or carry out service by unauthorized technicians.

 

f.        Damage as a result of fire, flood, lighting, pollution, household pests or other Acts of God

 

h.       A few Bright Pixel or Dead Pixel on LED/LCD panel is the nature of the product which is within factory standard and it does not affect the performance of the product. We will only accept under the condition whereby 7 or more Dead Full Pixel or more than 1 Bright Full Pixel are found on the LED/LCD panel based on at least 1-meter viewing distance.

 

2.       This warranty is valid ONLY in KSA.

 

3.       Accessories, remote control, battery or ordinary wear and tear of parts like, handle, knob, cabinet, cover and cosmetic plastic parts are not under warranty.

 

4.       Any alternation or amendment to this certificate will render the warranty void. Please produce this warranty card with full details together with sales invoice when applying for service.

 

5.       This warranty only valid for Haier products that distribute to authorized dealer by Haier & Al Jabr Saudi Electronics trading Co & Al Jabr home appliances company

 

6.       Haier & Al Jabr Saudi Electronics trading Co reserves the right to change or modify out Terms of Services at any time without prior notice.

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