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Servicenummern Europa

01805 39 39 99

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01805 05 90 60

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Servicenummern Europa

In accordance with the "GDPR" (EU Regulation 2016/679 of 27 April 2016), we inform you that you are subject to a personal data processing whose characteristics are presented below.

Haier Deutschland, with registered office in Hewlett-Packard-Str.4, 61352 Bad Homburg, Germany collects some of your data in order to allow you to contact us to obtain information about products and repair actions.


This processing is necessary for the performance of the contract with Haier Deutschland to which you are party.

The personal data we process concern your identification data as well as the information about the purchased product(s).


These data are transmitted to our internal services (communication, marketing) and to our parent company in China. The transfer of data to China is strictly regulated by the signing of standard contractual clauses adopted by the European Commission, between Haier Deutschland and our parent company.

We keep these data for a maximum period of five years as of your last contact to our company.

In application of articles 16 to 21 of the GDPR and under the strict conditions specified by them, you have the right to object and to restriction to the processing as well as a right of access, rectification, erasure and portability of your data.

These rights can be exercised by writing to our head office by post or by sending an e-mail to dataprotection@haier.de, it being said that this request must be accompanied by a copy of an identity document.

In case you cannot exercise the aforementioned rights, you can lodge a complaint to the competent German authority (https://www.datenschutz.de).