Error message:Drain error, water can be not drained fully within the required drain time (controlled by PCB software).
Reason 1. Pump filter is blocked.
Solution 1. Please open and clean the pump filter. (Filter access door is on the bottom right, at floor level of the washing machine)
Reason 2. Drain hose end is higher than 100cm above the floor level.
Solution 2. Please adjust the height of drain hose to 80-100cm above the floor.
Reason 3. Drain hose is blocked or twisted.
Solution 3. Please check and clean the drain hose for blockage.
Reason 4. Drain hose is too long, or water is back filling from waste water pipes.
Solution 4. Remove any extension to the original drain hose.
Ensure the highest part of the drain hose is nearest the washing machine.Check the waste water pipes in the building are clear of any obstructions and flow freely.
If the error is still exist, please unplug the machine and close the water tap, then call for service.