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Home > Service & Support > Troubleshooting > What should I do if the product fails to work in a low-temperature environment?
Question: What should I do if the product fails to work in a low-temperature environment?
Answer:
Move the product to a warmer location and leave it there for at least 30 minutes, then check if its functionality is restored. If it still does not work, contact after-sales service to replace the relevant components.


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