Reason:
1.Check if the water valve connected to the refrigerator is closed and no water flows into the refrigerator.
How to solve:
1.Open the water valve.
Reason:
2.The cold water jug is empty when the refrigerator is used for the first time, It can deliver cold water only after the jug is filled.
How to solve:
2.The refrigerator should be layed for 24 hours after the first power on.
Reason:
3.Whether the fridge compartment is turned off.
How to solve:
3.Turn on the fridge compartment.
Reason:
4.The user does not set the refrigerator on COLD WATER state.
How to solve:
4.Press the "select" button to set the refrigerator on COLD WATER state, the cold water icon light. You could take the cold water.
Reason:
5.The user takes the cold water frequently especially in summer.
How to solve:
5.The water from the water jug needs much time to cool especially in summer.
So do not take cold water frequently and take much once.
Reason:
6.Check if the water tube connected to the refrigerator is bent or staved.
How to solve:
6.Regulate the water tube to ensure it is unblocked.