Question: Can’t get cold water.

Reason:

1.Check if the water valve connected to the refrigerator is closed and no water flows into the refrigerator.

How to solve:

1.Open the water valve.

Reason:

2.The cold water jug is empty when the refrigerator is used for the first time, It can deliver cold water only after the jug is filled.

How to solve:

The refrigerator should be layed for 24 hours after first power on.

Reason:

3.Whether the fridge compartment is turned off.

How to solve:

3.Turn on the fridge compartment.

Reason:

4.The user does not set the refrigerator on COLD WATER state.

How to solve:

4.Press the "select" button to set the refrigerator on COLD WATER state, the cold water icon light. You could take the cold water.

Reason:

5.The user takes the cold water frequently especially in summer.

How to solve:

5.The water from the water jug needs much time to cool especially in summer.
So do not take cold water frequently and take much once.

Reason:

6.Check if the water tube connected to the refrigerator is bent or staved.

How to solve:

6.Regulate the water tube to ensure it is unblocked.