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Warranty Declaration

Terms and conditions


Thank you for purchasing Haier product in the United Arab Emirates. We are confident that you will enjoy using it for many years to come. HAIER GULF ELECTRONICS L.L.C hereby warrants the original purchaser that HAIER GULF ELECTRONICS L.L.C will repair or replace defective component of the purchased product against any manufacturing defect in material or workmanship for a period of 1 year which will start from the date of purchase, additionally extended warranty may be applicable for products or its respective components as per the below schedule:

 

Product   CategoryProductParts
Residential Air Conditioner
    (Only for *LPA, *LPC,*HPC series)
5  years full warranty on the unit.5   years on all parts.
10 years on the compressor only.
Residential Air Conditioner
    (other series)
1  year full warranty on the unit.1   year on all parts.
5   years on the compressor only.
Cooking range1  year full warranty on the unit.1   year on all parts.
Single Door Refrigerator1  year full warranty on the unit.1   year on all parts.
5   years on the compressor only.
Multi Door Refrigerator1  year full warranty on the unit.1   year on all parts.
10 years on the compressor only.
Chest & Upright Freezer1  year full warranty on the unit.1   year on all parts.
5   years on the non-inverter compressor only.
10 years on the inverter compressor only.
Drum Washing Machine1  year full warranty on the unit.1   year on all parts.
10 years on the inverter motor only.
Life-time on the DD motor only.
Top Load Washing Machine1  year full warranty on the unit.1   year on all parts.
10 years on the inverter motor only.
Life-time on the DD motor only.
Twin-Tub Washing Machine1  year full warranty on the unit.1   year on all parts.
5   years on the motor only.
Television1  year full warranty on the unit.1   year on all parts.

 

General Terms:

1. This warranty is applicable in the U.A.E. (United Arab Emirates) only.

2. This warranty is only valid when accompanied with the original purchase invoice of the authorized seller. If the serial number is defaced, missing or illegible, the warranty is subject to discretion or void.

3. Haier’s obligation is limited to successful repair, Labor charges and replacement of the defective components or product only.

4. The warranty does not cover any of the following

a Cabinet, button, filters, switch, remote control, antenna, carton box, and accessories.

b Periodic check-ups, maintenance and repair or replacement of parts due to normal wear and tear.

c Cost relating to transport, removal, or installation of product.

d Misuse including failure to use the product for its normal purpose or incorrect installations.

e Damage caused by lighting, water, fire, flood, force majeure, war, public disturbance, incorrect mains voltage, improper or insufficient ventilation or any other cause beyond the reasonable control of Haier.

f A defect which has arisen as a result of any failure to follow instruction either in the manual or product specifications.

5. AC, TV, REF, FZ, WM, CK are intended for use in the country where it was sold.

6. In case the required part is subjected to import restrictions, it may take longer to repair the product and in some cases the repairs will not be available because of important restrictions or the unavoidable reasons.

7. Technician visiting, and transportation charge will be borne by customer after completion of 12 months from the date of purchase mentioned on the authorized seller’s invoice.

8. In case the customer requests for site service or transportation of set, same shall be carried out on at an additional cost.

9. The above warranty terms and conditions are subject to change from time to time without prior notice.

10. In the event of any disputes regarding the terms and conditions as set out in the decision will be finally binding all concerned under this warranty, this warranty is finally subject to the jurisdiction of the court in Dubai, UAE only.

 

Service Hotline No.: 800-42437 (HAIER)

Service Mailbox: service.gcc@haier.com

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