Question: The appliance runs frequently or runs for a too long period of time

The   indoor or outdoor temperature is too high.

In   this case, it is normal for the appliance to run longer

The   appliance has been off power for a period of time

Normally,   it takes 8 to 12 hours for the appliance to cool down completely

A   door of the appliance is not tightly closed.

Close   the door/drawer and ensure the appliance is located on a level ground and   there is no food or container jarring the door

The   door has been opened too frequently or for too long.

Do   not open the door/drawer too frequently

The   temperature setting for the freezer compartment is too low

Set   the temperature higher until a satisfactory refrigerator temperature is   obtained. It takes 24 hours for the refrigerator temperature to become   stable.

The   door gasket is dirty, worn, cracked or mismatched

Clean   the door/drawer gasket or replace them by the customer service

The   required air circulation is not guaranteed.

Ensure   adequate ventilation. In particular, the side and back should be more than   5cm away from the wall