Home Service & Support Warranty Declaration

CERTIFICATE OF WARRANTY – Haier Products


– HAIER WARRANTY TERMS & CONDITIONS.

Following product warranty applicable on Haier Products from customer buying from 1st Jan-2022.

 

Refrigerator, Air Conditioner & Deep Freezer

ref


Within one-year free refrigerant / gas charging warranty applicable for Ref, DF & AC, after one-year refrigerant / gas charging will be applied on customer account.

Washing Machine

WM

LED TV

LED TV


Microwave Oven

MWO


Warranty of above-mentioned parts will be followed as per warranty terms that are written on each product warranty card.

Territory: This warranty is valid only for services which are being provided in Pakistan.

Validity of warranty: 

It is applied that you are the first/ original purchaser of this unit, provided you have purchased this unit from a Haier Authorized Dealer and it is not transferable.

This card must be properly filled, with date of purchase & dealer stamped and dated at the time of purchase.

Customer must have original installment receipt & upon the receipt Haier will provide Services on the Products that customer purchased on installments.

2 – COMPLAINT REGISTERATION PROCEDURE:

 

In accordance with that established below, HAIER Pakistan referred to the following as “Haier” offers its customers a product warranty validation period when the Haier Product has been purchased and under normal use.

 

A call may be registered at Haier Pakistan Call Centre UAN # 042111142437 (Haier), or service@haier.com.pk  www.haier.com.pk or online via website www.haier.com/pk

Haier Whats app Chat bot number is +92-314-4442427

 

After registration customer gets two SMS,

1-      Customer gets Complaint number & Service Engineer contact information

2-      Customer gets the complaint number & 4 Digit Satisfaction code.

Customer can share the Satisfaction code with Service Engineer once the service engineer provides resolution of his or her problem.

In case of any service support requirement. It requires original warranty card or original cash memo of the relevant product.

This rule applies to all Haier Products like Refrigerators, Deep Freezers, Washing Machines, Microwave Ovens and LCD / LED & Kitchen Small Domestic appliance.

Duration: Haier offers the product wise warranty durations to facilitate our valued customers;

       Within one year from DOP free transportation warranty applicable for all Haier product. (Excluding ASC area)

·         It is Customer responsibility to carry Small Appliances like Juicer, Blender, Iron, Toaster, Sandwich Maker & Vacum Cleaner at Service Center.

·         Within one-year free visit of service engineer warranty applicable for all Haier products

·         Within one-year free parts repair / replacement warranty applicable for all Haier products.

 

3- LIMITATIONS:

 Haier is not responsible for any service costs due to the following reasons below. The cost of labor and parts for the intervention may be charged to the customer:

·         Faults due to customer misuse and/or improper use and/or not respecting that stated in the user manual accompanying the product at the time of sale, or due to lightning or other weather phenomena, over/under voltage, Voltage fluctuations, and over current or insufficient or irregular electric power supply, Load shedding, inadequate ventilation, incorrect use or non-compliance with the technical and/or safety requirements in Pakistan. Haier will not be responsible to compensate any damage caused by such products.

·         Faults caused by operations or modifications to the product carried out by an unauthorized person and compensation for any damage caused by such products.

·         Fault or loss from work to be done with ladders, trucks, scaffolding or other lifting systems or equipment.

·         Product is checked / repaired or any part replaced through any unauthorized person or unauthorized service center.

·         Accidental damage or damage resulting from loss, improper user, or non-use of the product, damage caused by loss of information, stored by the customer in any form, or for loss of food due to failure of the refrigeration system.

·         Failure to follow the Haier Service Engineer advice to the customer on how to operate and maintain the product (instructions are also found in user manual supplied along with each product).

Haier Customer Services Center

House No 100/A, Muhammadia Colony Noor Mehal Road Opposite FG   College

Bahawalpur

Tel: 062-2883015-16, 0622888264

 

Haier Customer Services Center

36/8 New Civil Lines

Behind State bank of Pakistan

Faisalabad

Tel: 041-2620876-77

 

Haier Customer Services Center

Tower Wali Gali opp Gala Madina Town Wala Jinnah Road, Near     Dastgeer School

Gujranwala.

Tel: 0314-2437676

 

 

Haier Customer Services Center

Tariq Plaza Nr. Bandan

Marriage Hall, Rahman Shaheed Road

Gujrat

Tel: 053-3709082-9

 

Haier Service Centre Hyderabad

Banglow num 82 Block B unit num 2 latifabad near Musarat Hall   latifabad

Hyderabad

Tel: 022 -3862792

 

Haier Customer Services Center

C-16 Block#.5Rashid Minhas Road

Near NIPA Chorangi

Karachi - I,

Tel: 021-34817835

 

 

Haier Customer Services Center

Plot no 27-C, Sunset Lane 1, Phase II DHA,

near A-One snacks, Karachi

Karachi - II

Tel: 021-35060512,   021-35882301-2

Haier Customer Services Center

75 Abu bakar block garden town,

(Near Hameed Latif Hospital)

Lahore - I

Tel:042-35442377-78

 

Haier Customer Services Center

H.No.1165-A   Opposite. Daewoo Terminal, Khanewal Road,

Multan

Tel: 061-6778160

 

Haier Customer Services Center

Haier PlazaG.T Road

Near. Haji Camp

Peshawar

Tel: 091-2263992,091-2262910

 

Haier Customer Services Center

House # B-3, Mekongi Road, Near Imam Bargah,

Opposite Qadri parking,

QUETTA.

Tel: 081-2661342

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Haier Customer Services Center

House No B504, Block B 4th Road National Market Satellite Town,

Rawalpindi

Tel: 051-4940608, 051-4940609, 051-4940636

 

Haier Customer Services Center

113/3 Stadium Road, Opposite Dar-Ul-Arqam Girls college near Shama   chowk,

Sargodha.

Tel: 048-3741528

 

 

Haier Customer Services Center

B-67 Block A North Nazimabad, Near Inter Board office, Back side   Star CNG Pump

Karachi - III

Tell:021-36673191-2

 

Haier Customer Services Center

Plot No: 64, Sweet home land, Model Colony, Maleer, Karachi

Karachi - IV


   

Head Office

4B-Qblock Gulberg 2 Lahore.

Tel: 0314-2437786

UAN:       042- 11-11-42437

Whats App Chat Bot- +92-314-4442427

 info@haier.com.pkwww.haier.com/pk/

 
Tel: 021-34492167     

Haier   Pakistan Pvt Ltd.
 
Paris Road, Nishat park,  

Opposite Jinnah House.

Sialkot

Tel:052-4261055

 

Haier Customer Services Center

44 / A, Main Fateh Sher Road, Sahiwal.

(Near Chamber of Commerce Office)

Sahiwal

Tel: 040-4509117

 

Haier Customer Services Center

Banglow#A-169,

Mohsin House

Sindhi co-operative housing socity

Near Sirina Guest Hosue

Sukkur

Tel: 071-5621463

 

Haier Customer Services Center

House no B-||-IR-125 mohalla opposite islamia high school Main   Katchery road.

Jhelum

Tel:054-4620250

 

Haier Customer Services Center

Near Darbar   e jahnian opposite gujar Hotel

west manka canal road

D.G Khan

Tel: 064-2466883

 

Haier Customer Services Center

62-2C2 Near Butt Chowk Township

Lahore - II    

Tel:042-35117863

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Haier Customer Services Center

33-Larex colony, Near Shell Petrol Pump,

Mugahl pura chowk

Lahore –III

Tel: 042-36882083

 











 

 


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