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Home > About Haier > News > 5-Year Warranty | 2-Hour Response | 24/7 Customer Care Haier Bangladesh Elevates After-Sales Experience for Air Conditioners
5-Year Warranty | 2-Hour Response | 24/7 Customer Care Haier Bangladesh Elevates After-Sales Experience for Air Conditioners
06-07 2026

AC 5 Years Warranty Communication


Haier Bangladesh has announced a comprehensive upgrade to its after-sales service for air conditioners, reinforcing its commitment to delivering a seamless and worry-free ownership experience.

Customers who purchase Haier air conditioners from 1 January 2024 onwards will enjoy a 5-year full-unit warranty, covering free parts replacement, free labor service, and zero hidden costs throughout the warranty period. This initiative underscores Haier’s continued focus on customer satisfaction and its strong confidence in product quality.


To further enhance service experience, Haier Bangladesh has introduced its “2-1-0 Service Commitment”:

  • 2-hour initial response to all service requests

  • 1-day     installation completion

  • Zero      pending cases beyond 7 days, ensuring timely resolution of all customer needs




Choosing Haier air conditioners means not only selecting high-quality, reliable products but also enjoying round-the-clock professional after-sales support and peace of mind.

For service support, customers can contact 16678 (available 24/7, toll-free: 08000016678).