Question: Drain failure, displays E1


Reason 1The drain hose put too high. Water could not be drained out or drained too slowly.

Solution 1Put  the drain hose in a right position according to following picture.


Reason 2Is the drain hose blocked or pressed?

Solution 2Clean the foreign material. Release the drain hose.


Reason 3Is the drain hose extended too long?

Solution 3The proper length of drain hose is less than 3m.

(The original hose plus the extended hose) . Please adjust the length of drain hose.


If the problem is not solved, please contact the after-sales personnel.

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