1. Please check if the plug of power cord is loose.

2. Please check if there is a power outage at home.

3. Please check if the door of the washing machine is closed properly.

4. Please check if the washing machine program is set correctly.

5. Check what the washing water temperature is selected as in the selected running program:

If heating washing is selected, the washing machine will have a long period of stationary soaking during the washing process. This state is the heating process of the washing machine, not a fault. When the water in the drum is heated to a certain degree, the washing machine will automatically continue to work.

If cold water washing is selected, the washing machine will not work continuously in the washing state. At this time, it is necessary to have the service technician inspect and handle it.

If the above issues are excluded, please choose online method or call the Haier service hotline. Haier service technician will then come to your location to conduct the inspection and handling.