Question: What to do if the noise in drum?

Answer:

Solution 1: Please empty the pockets(keys, coins, bobby pin, etc.) and remove the harder decorative objects (like brooches) before using the washing machine.

Solution 2: In order to avoid clothing buttons and zippers make sound, close zippers and hooks, make sure the buttons are sewn on tightly and place small items such as socks, belts, bras, etc. in the wash bag.

Attention: Small items like loose buttons, keys and coins, left in the laundry may damage the machine.

Solution 3：Please make sure the washing machine is balanced, otherwise noise will appear during spinning.

Solution 4: That maybe the belt & motor problem, please contact service center for service.