Help & Troubleshooting
Question : Remote control can't work normally

Answer :

 Reason:1. No batteries

             2. Remote control problem


        1. Check whether the batteries are power off.

        2. Check whether the remote control display receiving window is blocked by other subjects or interference.

        3. Check whether the remote control is within range of the unit.


        1. Change new batteries

        2. Move the blocked subjects from remote control display receiving window

Please call service when your TV not ok after above operation.

Content Feedback
* 1. Is this content useful ?
* 2. Please evaluate this content ?

3. Please give us some suggestion.

Product guide

Need your product manual or software? You can find them here!
Service request registration

One step,our door to door service standby.

DR. FIDO Live Chat

Your online customer care expert. Get your queries answered instantly.

9.00 AM to 9.00 PM
(Monday to Saturday)

Email us

Send email now

Ask a question

Submit a question to our support team

Start now

Toll Free Hotline Number