Help & Troubleshooting
Home Self Service Top Load Fully Automatic
Question : Drain failure, display E1 and beeps -

Answer :

Reason 1: If the washing machine has a drain pump inside, the drain hose puts too high. Water could not be drained out or drained too slowly.

Solution: Put  the drain hose in a proper position according to following picture. Open and close the top lid once. The washing machine will work again.

Reason 2: The drain hose is blocked or pressed.

Solution: Clean the foreign materials in the drain hose and release the drain hose. Open and close the top lid once. The washing machine will work again.

Reason 3: The drain hose is extended too long.

Solution: The proper length of drain hose is less than 3m. (The original hose plus the extended hose.) Please adjust the length of drain hose.

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