Haier Service & Support-Haier Philippines

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Home Service & Support

Guides & Downloads

Demo Videos

Visit our How-to Guides demo videos and be your own expert to maintain your Haier Products.
Troubleshooting

Having troubles with your appliance? Find it out, and you will be able to fix it by yourself and save your time.
Manual Download

Need to know more details about your products? Select your product for manual downloads.
Warranty Policy

Terms and conditions of our manufacturers warranty policy.

Customer Care & Support

PRODUCT REGISTRATION

Get your Haier product registered to ensure our consistent support.

SERVICE APPOINTMENT

Book a service repair online or Arrange an engineer visit.

SUBMIT NOW

STATUS TRACKING

Track your Service Repair status

TRACK NOW

Contact Us

Have not solved your issue with the above guidance? Our customer care team is always ready for you.

Chat with Us

Chat with our Live Chat Support Team inbetween 9:00am to 6:00pm Monday to Saturday
Email Us

No time to Chat? Send us a messaage at customerservice@haier.com.ph.
We'll get back to you in time
Write to Us

Haier Appliances Consumer Relations PO BOX 1780 Rapid City,SD 57709
Call Us

Customer Service:
(02) 8- 883-9999 (Metro Manila)
1-800-10-999-9999(PLDT)
1-800-8-999-9999(Globe)
Operations Hours:
Monday to Saturday
9:00AM to 6:00PM

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Notification of Emergency

Warranty Extension

To our valued customers who are unable to avail of repair services and manufacturer’s warranty has expired after Mar 15, 2020 due to the limitations of enhanced community quarantine, Haier is offering ONE MONTH warranty extension once our repair services resumes normal operation in your area.

*Standard warranty terms & conditions apply to this extension

Customer Service

During this extraordinary time, our call center representatives are working from home to support if you need help on our products

Email Us customerservice@haier.com.ph

Call Us 0928 559 1828 (Smart) 0915 428 4288 (Globe)

Technical Support

Our Engineers are on standby and available online to provide product demonstration and technical help over a video call.

The management of

Haier Electrical Appliances Philippines Inc. (HPI)

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