
Reason:1.No batteries
2.Remote control problem
3.Shop mode functionality
Step:
1. Check whether the batteries are power off.
2. Check whether the remote control display receiving window is blocked by other subjects or interference.
3. Check whether the remote control is within range of the unit.
4. Check if TV is in “Shop Mode”, where some pop menu appears on the screen and you are not allowed to use remote control
Solution: