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Haier Malaysia

Haier Malaysia was established in 2002, and has been providing consumers with reliable and high-quality products in the market ever since. In Malaysia, Haier offers a wide range of products across many categories, such as Refrigerators, Freezers, Washing Machines, Air Conditioners, Televisions, and Kitchen Appliances.


Globally, Haier has been certified as the No.1 Major Appliance Brand for 16 consecutive years since 2009, according to Euromonitor International. Haier also has the distinction of being the first and only IoT ecosystem brand in the BrandZ Top 100 Most Valuable Global Brands ranking.


Here at Haier, we are dedicated to providing consumers with innovative and smart products to better meet their needs. Our corporate philosophy is built on delivering quality products and continuous innovation, with consumers’ needs placed at the heart of product development, design, and after-sales service.


Since 2005, Haier Malaysia has expanded its operations with branch offices in both West and East Malaysia. Consumers can now find Haier products at more than 1,500 outlets and shopping malls nationwide, alongside a growing network of 54 Haier Brand Shops as of August 2025. These Brand Shops offer Malaysians the opportunity to experience the latest Haier technologies and lifestyle solutions first-hand.

To support our customers, Haier also provides a 24/7 Careline service, where consumers can engage with careline consultants for inquiries.


Haier Malaysia has also been recognized with several accolades that underscore its strong brand presence and market leadership:

  • 2024 Superbrands Malaysia Award, honoring outstanding brand reputation and trust.

  • No.1 in Freezer Category in Malaysia, affirming Haier’s leadership in cooling solutions.

  • Putra Aria Silver Award 2024, awarded for brand excellence by Malaysian consumers.

  • 39% sales growth in 2024, marking one of the company’s strongest performances in recent years.



These achievements reflect Haier Malaysia’s vision of becoming the most trusted and innovative home appliance brand in the country, delivering not only products but also lifestyle solutions that enhance everyday living.



Source: Euromonitor International Limited; consumer appliances 2023ed, % unit share, 2009–2022 volume sales data. Major appliances category includes dishwashers, home laundry appliances, large cooking appliances, microwaves, and refrigeration appliances.


Founded in 1984, Haier Group is a leading global provider of better life and digital transformation solutions. Based on the purpose of "More Creation, More Possibilities", we are committed to co-create infinite possibilities for a better life with global users, and to co-create infinite possibilities for industrial development with the ecological partners.


Being an iconic company in the real economy, we've always been user centered, adhered to original technology and built a landscape of three pillars, Smart Living Ecosystem, Comprehensive Health Industry Ecosystem and Digital Economy Industry Ecosystem. We have built 10 R&D centers, 71 research institutes, 35 industrial parks, 163 manufacturing centers and a sales network of 230,000 nodes around the world. In 2024, we achieved a global revenue of USD 55.9 billion, representing an 8% year-on-year growth and a total profit of USD 4.2 billion, with a 13% year-on-year growth. We have a global workforce of 120,000 employees. Haier is the world's only IoT Ecosystem Brand that has been ranked in the Kantar BrandZ Top 100 Most Valuable Global Brands for six consecutive years. Additionally, Haier has ranked among the Top 10 in the Google & Kantar BrandZ Chinese Global Brand Builders for eight consecutive years, held the No.1 position in Euromonitor Global Major Appliances Brand for 16 consecutive years, and has been selected as one of The World's 500 Most Influential Brands by the World Brand Lab for 21 consecutive years.


We have six listed companies, including Haier Smart Home, Haier Biomedical, INKON Life, Shanghai RAAS, THUNDEROBOT, and ZHONGMIAO HOLDINGS. Haier Smart Home is named among the Fortune Global 500 and Fortune World's Most Admired Companies. We have several global premium brands, including Haier, Casarte, Leader, GE Appliances, Fisher & Paykel, AQUA and Candy, and have the world's first smart home Scenario Brand, SAN YI NIAO. We have built the world-leading comprehensive health industry ecosystem Incaier and the industrial Internet platform COSMOPlat.


We believe: More collaboration will happen when more boundaries are broken, and more valuable relationships are established. Only then will the future of the world be filled with infinite wonderful possibilities.


*Data as of March 2025


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HAIER CORPORATE OFFICE

Address:

12-1 & 2, Level 12, Tower 5, Puchong Financial Corporate Centre (PFCC),Jalan Puteri 1/2,Puteri Puchong

Operation Hours:

1800-88-6666
24 Hours Careline
Monday - Sunday

Customer Service:

Send an email to
service@haier.com
and we will reply promptly