Troubleshooting

Problem:

displays E9

Cause: 

E9 is a prompt alarm, which only appears during the operation of program “Wash and Dry”.

E9 indicates that the load exceeds the rated capacity or clothes are close to the inner cylinder wall before drying.

Solution: 

Open the washing machine door and check the clothes. 

① If clothes are close to the inner cylinder wall before drying, shake off clothes and put it back into the inner cylinder to start the machine.

②If the load exceeds the rated capacity, take out some clothes, then close the door, and press the start button to dry remaining clothes in the cylinder. Finally, select the “Dry” program to dry the clothes taken out.