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Troubleshooting

Home > Service & Support > Troubleshooting > Wifi not working
Question: Wifi not working
Answer:


  1. Check if the TV WiFi switch is on．

  2. Check your wireless router Settings, make sure the wireless signal is normal

  3. Check if the location of the WiFi device is too far from the TV .

  4. Restart the TV.

  5. Make a factory reset to see if it is restored.

    If the above methods still do not solve your TV problem, please contact your local service center for assistance

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