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Home > Service & Support > Troubleshooting > The appearance of the steamer oven is dirty and scratched.
Question: The appearance of the steamer oven is dirty and scratched.
Answer:
1. Please check if there are any water traces inside the casing. Before leaving the factory, the machine will undergo a water filling and power-on test. Please check if there are any remaining water stains.
2. Before leaving the factory, the machine will undergo a cleaning and wiping process. There might be some areas that were not wiped thoroughly. Please try to wipe them.


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