Troubleshooting

The fabric damage in a washing machine can caused by the following reasons:

The possible cause:

(1) Instructions on care label not followed.

(2) DRYNESS LEVEL selected not appropriate for the fabric type.

(3) Metal parts on the items or in the load.

(4) Items not separated or dried on an appropriate cycle for the fabric type.

(5) Used a TIME DRY cycle and did not monitor the dryness of clothes during the cycle.

The corresponding solutions:

(1) Please follow the instructions on the care label of the items.

(2) Ensure the DRYNESS LEVEL selected is appropriate for the fabric type.

(3) Refer to the items care label. Fasten zips and other clasps before placing items in the dryer.

(4) Dry similar items together.

(5) Ensure an appropriate cycle is selected. Ensure that clothes are checked for dryness during the cycle when using the timed programmes to avoid over drying.