Troubleshooting

Home > Service & Support > Troubleshooting > What should I do if the pump of the instant electric water heater makes loud noise?
Question: What should I do if the pump of the instant electric water heater makes loud noise?
Answer:

Loud pump noise mainly falls into two categories: idling noise caused by insufficient water flow and resonance noise from improper installation. You can troubleshoot and fix the problem with the methods below:

I. Low water flow → Water pump idling noise (most common)

1、Clogged filter screen

Cause: The filter screens of the flow control valve and inlet pipe are blocked by impurities.

Solution: Clean the filter screens inside the flow control valve and water inlet pipe.

2、Excessive pipeline resistance

Cause: Too many pipe bends, overly long inlet pipes or thin pipe diameters.

Solution: Reduce pipe bends, adopt thicker water supply pipes and shorten the water inlet path.

3、Inlet valve not fully opened

Cause: The inlet valve handle is not fully open, resulting in flow restriction.

Solution: Turn the inlet valve handle fully open by 90°.

4、Shower head with flow restrictor

Cause: The water pressure is inherently low, plus the shower head is equipped with a flow restrictor.

Solution: Remove the flow restrictor at the shower head connector.

5、Water tank bottom blockage

Cause: Sediment and impurities at the bottom of the water tank block the water inlet, leading to water pump vacuuming.

Solution: Ask a professional to clean impurities at the water tank bottom and flush the inlet pipeline.

II. Unstable installation → Resonance noise

Cause: The unit is not firmly fixed against the wall, causing resonance during pump operation.

Solution: Reinstall and reinforce the unit to fix it closely and vertically against the wall, so as to eliminate resonance.


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