Troubleshooting

Home > Service & Support > Troubleshooting > What should you do if the digital display model of the instant electric water heater shows the error code EH?
Question: What should you do if the digital display model of the instant electric water heater shows the error code EH?
Answer:

The EH code indicates an abnormal outlet water temperature fault, mostly caused by a faulty sensor or control board. Please refer to the solutions below:

1. Fault of outlet water temperature sensor (short circuit / open circuit)

Cause: Poor contact, damage or broken wiring of the temperature probe.

Solution: Replace with a brand-new outlet water temperature sensor.

2. Damaged main control board

Cause: Abnormal mainboard detection or faulty components.

Solution: Completely cut off the power supply and restart the unit.

If EH still appears after restarting, replace the main control board.

Reminder

The above operations involve internal wiring and component replacement. Non-professionals shall not disassemble the machine by themselves. It is recommended to contact professional maintenance personnel or factory engineers for on-site service.

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