Main menu

Troubleshooting

Home > Service & Support > Troubleshooting > When using an instant electric water heater, what advice is there regarding multi-point water usage?

Question: When using an instant electric water heater, what advice is there regarding multi-point water usage?

Answer:

Whether multi-point water usage is possible depends on your heater model:

1、Open-type model: Only supports one water outlet, which is for shower use only—it cannot be connected to other water points (e.g., sinks);

2、Multi-outlet water supply model: Supports simultaneous multi-point water usage and can be shared by the bathroom, sinks, and kitchen.

To confirm your model:

Check the product detail page, or send the product model to customer service—we will help you confirm quickly.

Content Feedback

Yes

My problem was not resolved, need service

Product quality or performance

My question is not listed

There is no answer that I needed

The language and sentences are poor

Web page error or no link

5 (Very satisfied)

4 (Satisfied)

3 (Neutral)

2 (Dissatisfied)

1 (Very Dissatisfied)