Haier CoolXclusive Promotion Terms & Conditions

The Haier CoolXclusive Promotion (“campaign”) is organized by Haier Electrical Appliances (Malaysia) Sdn. Bhd. (“Haier”). By participating in this Campaign, Participant are deemed to have read and understand the terms and conditions of the Campaign and agree to abide by them. Occasionally, we will carry out lucky draw when you make purchases for qualifying items, orders or services. The terms and conditions below govern the free gift offers/promotions on this site, we encourage all to read through with care to avoid any misunderstanding and dispute.

1.    Campaign Period

This Campaign will commence from 5^th October 2025 and ends on 31^st October 2025 (“Campaign Period”). Redemption period starts from 5th October 2025 and ends on 5^th November 2025.

2.    Eligibility

a.        This Campaign is open to all Haier’s customer (end-users) in Malaysia and aged 18 years old and above. (“Participant”).

b.       Permanent and contract employees, representatives, dealer, and agents of Haier and the immediate family members (i.e. spouse, children, parents, parent-in-law, brothers, sisters) thereof is not eligible to participate in this Draw.

c.        Haier reserve the right to revoke the registration of any Participant found to be ineligible to join the Draw.

3.      Campaign Mechanic - Gift with Purchase

This Campaign consist of only one-tier mechanic, namely, Gift with Purchase through redemption.

Gift with Purchase

a.       Purchase the selected Haier Product from our authorized dealer shop, throughout the Campaign Period.

b.      Every purchase of the selected Haier Product is entitled for one (1) free gift as stated below (“Free Gift”) and is subject to limited available quantity (unit) for redemption based on first come first serve basis.

c.       Total bill exceed RM 3000 & above is entitled for one (1) Haier Luggage as stated below (“Free Gift”) and is subject to limited available quantity (unit) for redemption based on first come first serve basis.

d.       Redemption period starts from 5^th October 2025 – 5^th November 2025.

e.       Participant is required to submit a redemption form at (redemption form link) or scan the provided QR Code and upload the proof of purchase with invoice and product series number.

Selected Haier Products and Free Gift through redemption submission

*Limited set for Air Cond panel redemption. First come, first serve basis.*

4.             Redemption Process

** Verification Redemption Form and delivery process will take up 60 to 90 days.

5.    General Terms and Conditions

a.      Haier reserves the sole and absolute right upon giving reasonable notice to alter, shorten, cancel, suspend or terminate this Campaign or any part thereof through any mode in the absolute discretion of Haier.

b.     All gift(s) are valid within the campaign period ONLY. All claims beyond the specific period will be consider void and will not be entertained.

c.      For the avoidance of doubt, the alteration, shortening or suspension of the Campaign Period or the suspension or termination of this Campaign by Haier shall not give rise to any claim or compensation by you or any other persons whatsoever against Haier for any losses or damages suffered or incurred as a direct or indirect result of the alteration, shortening, cancellation, suspension or termination. 

d.     Haier may at its sole discretion disqualify/reject any participant who does not comply with these terms and conditions stated herein and/or found or suspected of tampering with this Campaign and/or its process or the operations of this Campaign. Tampering shall include fraudulent activities involving any act of deceit and/or deception and/or cheating with regards to this Campaign and/or Haier’s social media platforms. 

e.      Haier reserves the sole and absolute right to substitute any prize with any other item(s) of similar value which Haier will notify the Winners through any method of communication that Haier shall at its absolute discretion decide.

f.      The gifts are not transferable, exchangeable for cash or any other items. Haier reserve the right to substitute any of the gifts with items of equivalent value without prior notice.

g.     Haier decision on all matters relating to the gift with purchase be final, absolute and binding on the participants. No correspondence, enquiries, appeals, challenge, or discussion with respect to any decision or determination made the Organisers will be entertained.

h.     Any such variation of any of the terms and conditions herein shall be binding on you and be deemed to be brought to your attention through any notice displayed at Haier’s website or Haier’s social media platforms. 

i.      By participating in this Campaign, you agree and consent to allow your personal data being collected, processed and used by Haier in accordance with Haier’s Privacy Notice, which may be viewed on www.haier.com/my, as may be revised or amended or supplemented from time to time (“Haier’s Privacy Notice”).

j.      Haier shall not be liable for any losses, damages or cost incurred or suffered by any clients as a result of your participation in this Campaign. Furthermore, Haier shall not be liable for any default of its obligation under this Campaign due to any force majeure event which includes but not limited to the act of God, war, riot, lockout, industrial action, fire, flood, drought, storm or any event beyond the reasonable control of Haier. 

k.     The terms and conditions of the Draw shall be governed by the laws of Malaysia and subject to the exclusive jurisdiction of the courts of Malaysia.